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Outsourcing E-commerce
...or, "What to Own When You Don't Want to Own Anything"
Apr 17
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Tony Long
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Outsourcing E-commerce
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The Luxurious E-Commerce Experience
Why the real problem might not be your UX and what luxury looks like online.
Apr 4
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Tony Long
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The Luxurious E-Commerce Experience
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March 2025
Why your brand, product, and channel teams keep clashing (and how to fix it)
The Y-Model: A Simple Framework to Align Brand, Product, and Channel
Mar 28
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Tony Long
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Why your brand, product, and channel teams keep clashing (and how to fix it)
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Thinking Differently About Subscription
Why Subscription Should Be More Than Just Auto-Replenishment
Mar 20
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Tony Long
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Thinking Differently About Subscription
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How to Create E-Commerce Systems That Scale
Three levers to build a scalable, high-impact e-commerce strategy
Mar 14
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Tony Long
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How to Create E-Commerce Systems That Scale
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Is E-Commerce Out of Fashion?
Luxury is struggling, fast fashion is booming—what does it mean for the future of e-commerce?
Mar 4
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Tony Long
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Is E-Commerce Out of Fashion?
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February 2025
AI is Finally Delivering in E-Commerce. But Not How You Think.
We’ve spent two years hearing about AI’s potential in e-commerce. Now it’s time to talk about what’s real.
Feb 27
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Tony Long
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AI is Finally Delivering in E-Commerce. But Not How You Think.
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Five Key Consumer Indicators We Need to Watch
5 Consumer Shifts That Will Define the Future of E-Commerce
Feb 19
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Tony Long
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Five Key Consumer Indicators We Need to Watch
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3 Simple Steps to Make Your E-Commerce Channel Indispensable
How to shift from selling products to building an engagement-driven brand
Feb 14
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Tony Long
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3 Simple Steps to Make Your E-Commerce Channel Indispensable
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January 2025
The Art & Science of the E-commerce Consumer Equity Model
Why It’s the Real MVP of Marketing
Jan 28
•
Tony Long
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The Art & Science of the E-commerce Consumer Equity Model
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Redefining Shopping for the Modern Consumer
What makes your shopping experience unforgettable?
Jan 23
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Tony Long
2
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Redefining Shopping for the Modern Consumer
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October 2021
E-Commerce for the Ecology
If nobody cares about having too much stuff, or the environmental impact of "next-day shipping", then any transaction should be equal to the next. But…
Oct 21, 2021
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Tony Long
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E-Commerce for the Ecology
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